We know bikers want straightforward insurance. So we don't use jargon or provide optional-extras that confuse you. We offer cover that's right for you, your bike and the road ahead.Get a quote
If your motorbike insurance policy is due for renewal, then simply give us a call and speak to a member of our friendly UK based team on 0333 414 9075
Need to make changes to your policy?
If you want to add a new rider, change the bike that's covered or add optional extras, simply give us a call on our local rate number and speak to one of our friendly UK based team.
If you've got any queries about your motorbike policy then you may find the answer you're looking for in our frequently asked questions below.
As part of the process of confirming all the information you gave us when you completed a quote is accurate, we need you to send us copies of your documents. We call this process validation.
If you've got a UK driving licence, but you don't have a paper counterpart licence, you'll need to share your driving licence information with us using the government's online service. To do this, you'll need...
To report a new claim on any policy please call the 24 hour claims notification helpline and please have the details of the incident and your current Certificate of Motor Insurance to hand.
If you have a query about, or want to make a change to, your Direct Debit please call Close Brothers Premium Finance.
Foreign use covers you, and your named riders, to ride in any country which is a member of the EU and any country outside the EU which has agreed to follow European Directives approved by the commission of the EU.
If you decided to purchase one of our optional extras such as breakdown or key cover then you can view and download the documents online.
Once you've paid for the policy we're unable to amend the start date or time. You can either wait for the start date and time to pass before riding or, if this isn't an option, you can cancel the policy.
If you’ve been asked to provide additional documents please include your Policy Number and send copies of them to us by email, post or MMS.
Yes. We provide on road cover for up to 14 days before your full bike test, provided that you are under professional tuition.
We will automatically create a renewal quote for you based on the information we hold for your policy. This will be sent to you by email and post 18 days before your policy expires.
Yes we can. Your renewal schedule (that we send to you by email and post) can be used as proof of your No Claim Discount entitlement.
The eBike Classic Policy is only available for bikes registered more than 20 years ago. We can provide cover for up to four riders, aged between 25 and 69, on one classic bike per policy.
You can write to us at:
At eBike we try to make sure everyone's happy with their cover and the way they've been dealt with by our team. But if you need to get in touch to mention an issue then contact ‘Customer Relations Team Leader’ at the following address:complaints@ ebikeinsurance.co.uk