eBike Insurance

European Breakdown Assistance

European breakdown assistance is available as an extension to your policy for £49.99 and is underwritten by Southern Rock Insurance, using one of the UK’s largest breakdown providers.

European breakdown assistance extends your free breakdown assistance policy to the following countries providing your vehicle is no more than 10 years old:

The European Union (excluding the United Kingdom of Great Britain and Northern Ireland, the Isle of Man and the Channel Islands), Albania, Andorra, Bosnia Herzegovina, Bulgaria, Croatia, Gibraltar, Iceland, Liechtenstein, Macedonia, Monaco, Montenegro, Norway, Romania, San Marino, Switzerland and Turkey (west of the Bosphorus).

European breakdown assistance provides the following cover in these countries:

1. Emergency Roadside Repairs

We will pay the call-out charges and up to one hour’s labour costs for one of our approved agents to attend the scene of the Breakdown and, where possible, carry out emergency repairs.

2. Vehicle Recovery

If your vehicle cannot be repaired within one hour at the scene of the Breakdown, we will pay for the cost of transporting your vehicle to a suitable repairer.

3. Getting You to Your Destination

If your vehicle cannot be repaired on the same day as the breakdown, we will:



1. pay the cost of transporting your vehicle or insured person(s) or both to a destination within the territorial limits up to the value of the vehicle provided that the insured person(s) are transported to the same destination;

or


2. pay the cost of hiring a replacement vehicle to allow the insured person(s) to continue their journey to a destination within the territorial limits, but the most we will pay for any one claim is £750 and any replacement vehicle provided on the European mainland must remain within the territorial limits or the United Kingdom of Great Britain and Northern Ireland, the Isle of Man, the Channel Islands and the Republic of Ireland;

or


3. arrange the transport for the insured person(s) to a hotel. You will have to pay for the costs of this, and the hotel costs, but we will reimburse you up to £50 per person per night for accommodation. The most we will pay for transport to the hotel and the cost of accommodation is £500 for any one breakdown. You must pay the hotel bill, but we will pay you back on receipt of the relevant bill(s) subject to the £500 limit for any one breakdown.

European breakdown assistance cover is subject to the following conditions:

1. At all times Southern Rock Insurance decide on the best way of providing help.

2. The most Southern Rock Insurance will pay for all claims arising from any one breakdown is £3,000.

3. You must send Southern Rock Insurance all the relevant invoice(s) before we will reimburse you.

Cost: £49.99

You may if you wish add European Breakdown Assistance cover to your policy. However, you should note that: