Make a Claim

It is important you report any claim you wish to make against your eBike Insurance policy as soon as possible.

When you call, please have your Current Certificate of Motor Insurance and the details of the incident ready.

Our operators will help you every step of the way to ensure the least inconvenience to you, and through the use of our extensive approved repairer network, can ensure (with the applicable cover) a fast and efficient repair for your vehicle.

To report a claim please phone our 24 hour claims notification helpline.

For policies ending -LD: 0845 219 8550

For all other policies: 0845 219 0616

Breakdown Claims

To report a breakdown, please phone our helpline, which is manned 24 hours a day, 365 days a year.