Make a Claim
It is important you report any claim you wish to make against your eBike Insurance policy as soon as possible.
When you call, please have your Current Certificate of Motor Insurance and the details of the incident ready.
Our operators will help you every step of the way to ensure the least inconvenience to you, and through the use of our extensive approved repairer network, can ensure (with the applicable cover) a fast and efficient repair for your vehicle.
To report a claim please phone our 24 hour claims notification helpline.
For policies ending -LD: 0845 219 8550
For all other policies: 0845 219 0616
Breakdown Claims
For policies bought before 09/02/2010: 0800 731 6147
For policies bought on or after 09/02/2010: 0844 338 6263
eCourier Bike Insurance products are underwritten by the Southern Rock Insurance Company Limited who are authorised and regulated by the Financial Services Commission. eGroup Limited registered office: 21 St. Thomas Street, Bristol, BS1 6JS. Registered in England and Wales no. 5474804.
